FAQ
When placing an order, you will receive a confirmation email directly. Once our team prepares your package, the shipping information will also be sent so you can track your special jewels.
We try our best to ship items as fast as we can. Please allow 2-4 days
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at hello@legioiebar.com
We currently ship to all European Union countries. If your country is not listed among the destinations, please do not hesitate to contact us at hello@legioiebar.com so we can arrange a shipment to your location
There is a 14-day period to request a return.
For a product to be considered eligible for return, it must be in the same condition as when purchased, without signs of use and with all the original packaging in perfect condition.
To initiate an exchange or return kindly contact us on our email hello@legioiebar.com
Returns of made-to-order products, such as solid gold jewelry, are not accepted.
If you have miss spelled or auto filled in a incorrect address, kindly notify us via email at hello@legioiebar.com. If the given address is wrong we can change the address to the correct one before shipping the order.
You can bring any of our designs to life in solid gold and precious stones? Simply send us your request, and we will prepare a personalized quotation. Once approved, our artisans will craft a unique piece just for you, and you may also add special engravings to make it truly one‑of‑a‑kind. Contact us today to start creating your custom masterpiece.
Our solid gold production follows a special, entirely handmade process by italian goldsmiths with a team that guarantees the quality of each piece of jewelry. Manufacturing time varies depending on the date of purchase and the time of year, but is approximately 4 to 5 weeks.